Privacy Policy

At Grok Company we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, share, and safeguard your personal information when you interact with our website (https://grok.biz), products, and services.

1. Information We Collect

We may collect and process the following types of information:

  • Personal Information: Name, email address, phone number, company details, and any other information you provide when contacting us or using our services.
  • Technical Information: IP address, browser type, operating system, and device information.
  • Usage Information: Pages visited, time spent on our site, and other analytical data.
  • Communication Data: Information from inquiries, customer support interactions, or feedback forms.

2. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve our services.
  • Respond to inquiries and customer service requests.
  • Process transactions and fulfill orders.
  • Send updates, promotional content, and important notifications.
  • Analyze user behavior to enhance website functionality.
  • Ensure compliance with legal and regulatory requirements.

3. Information Sharing & Disclosure

We do not sell, rent, or trade your personal information. However, we may share your data with:

  • Service Providers: Third-party companies that assist with website hosting, payment processing, or customer support.
  • Legal Compliance: Authorities when required by law or in response to legal requests.
  • Business Partners: When collaborating with trusted partners for joint ventures or service enhancements.

4. Data Security

We take security seriously and implement appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no online transmission is 100% secure, and we advise users to take precautions.

5. Your Rights & Choices

Depending on applicable laws, you may have rights to:

  • Access, update, or delete your personal information.
  • Opt-out of marketing communications.
  • Restrict or object to certain data processing activities.

To exercise these rights, please contact us at info@grok.biz.

6. International Data Transfers

Grok operates in multiple regions, including Egypt, the UAE, and Hong Kong. Your data may be processed in these locations while ensuring appropriate data protection safeguards.

7. Cookies & Tracking Technologies

Our website may use cookies to enhance user experience and analyze traffic. You can manage your cookie preferences through browser settings.

8. Changes to This Privacy Policy

We may update this policy periodically. Any changes will be posted on our website with a revised effective date. Continued use of our services after updates constitutes acceptance of the changes.

9. Contact Us

For any privacy-related questions or requests, please get in touch with us at:

Egypt (Headquarters)
Email: info@grok.biz
Phone: +201008987979

UAE Branch
Email: info@grok.biz
Phone: +201008987979

Hong Kong Branch
Email: info@grok.biz
Phone: +201008987979

By using our website and services, you acknowledge that you have read and understood this Privacy Policy.